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lusakatimes - 2 days ago

Zambia Airways, Kenya Airways Fined as COMESA Cracks Down on Airline Passenger Abuse

The COMESA Competition Commission (CCC) has fined Zambia Airways Limited 2 percent of its total annual turnover for unfair treatment of passengers. This marks a major consumer protection action with direct implications for Zambia’s aviation industry. The penalty follows a detailed investigation into an August 2024 complaint in which four passengers missed their connecting flights [ ]


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